Data Upload Center
Upload and manage customer complaint data files
Upload New Data File
Drag and drop your Excel or CSV files here, or click to browse
Drop files here or click to browse
Supports Excel (.xlsx, .xls) and CSV files up to 50MB
Important: Uploading new data will replace all existing data in the dashboard. Your Excel/CSV file must contain: Column A (Date Logged), Column B (Date Closed), Customer Name, Complaint Origin, and other required fields. The turnaround time will be automatically calculated using business days between Column A and B.
Uploaded Files (0)
Manage your uploaded data files and view processing status
No files uploaded yet. Upload your first data file above.
Monthly Reporting Data (2026)
Upload the latest 2026 complaint data here. This data is used for the PowerPoint export report and compared against the 2025 reference data.
2025 Reference Data
71 records
Jan - Mar 2025 (locked reference)
2026 Current Data
... records
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Upload the latest 2026 Excel file each month. The export report will automatically compare it against 2025 data. Use the Export Report button on the Dashboard to generate your monthly PowerPoint summary.
Data Integration Settings
Current configuration for data processing and integration
✓ Replace existing data
All dashboard data is replaced when new files are uploaded
✓ Auto-mapped
Customer Name (Col I), Origin (Col N) automatically detected
Active Configuration: New uploads will completely replace existing data. The system automatically maps key columns including Customer Name (Column I) and Complaint Origin (Column N) from your Excel files.